Privacy Policy

Welcome to Pibicy! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal and business data when you use our web app and related services (“Services”). By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information

• Name, email, and contact details: Used for communication purposes, such as account management, support, and updates.
• Payment information: Used solely for billing and subscription management.

b. Audit-Related Data

• Audit-related documents (e.g., reports, evidence, annotations).
• Metadata, including file names, request dates, upload dates, and chat history.

c. Usage Data

• Features accessed and frequency of use.
• Log-in times and device/browser details.

2. How We Use Your Data

a. Personal Information

• Account setup, communication, and service-related updates.
• Responding to feedback or reported issues.
• Billing and subscription management.

b. Audit Documents and Metadata

• Generating AI-powered status updates based on metadata for your company’s audit projects.
• Supporting team collaboration within your unique organization.

Note: Audit documents and metadata are restricted to your team and cannot be accessed or used by any other organization or account.

c. Service Improvement

We do not access your audit documents to improve our platform. Instead, we rely on user feedback and reported issues to enhance our Services.

3. Data Sharing

a. Within Your Organization

Data such as audit documents, comments, and metadata are accessible only to users within your organization’s account, based on role-based access controls.

b. Third Parties

• Payment processors for billing.
• Cloud hosting providers for secure data storage.

These third parties are contractually obligated to handle your data securely and use it only for the purposes specified by Pibicy.

4. Security

• Encryption: Your data is encrypted during transmission and storage.
• Access Controls: Role-based access ensures only authorized users can view or modify data.
• Monitoring: Regular monitoring and audits of our platform help safeguard against unauthorized access.

5. Your Rights and Choices

a. Access and Control

You can:

• Access and update your personal information through your account settings.
• Request data deletion by contacting our support team.

b. Data Retention

Audit-related documents and metadata are stored as long as your subscription is active. Personal information is retained for as long as needed to provide the Services or comply with legal obligations.

6. Payment Information

We use secure payment processors to manage billing. Pibicy does not store your full payment information directly. Payment details are handled per the processor’s privacy policies.

7. Feedback and Service Improvements

We value your feedback. Any reported issues or suggestions are used to improve our platform. Feedback does not include accessing or using your stored audit data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: